Loy Machedo’s Air India Review!
Air India Under Fire: Why Influencer Loy Machedo Vows Never to Fly With the Airline Again
In a scathing review that has garnered significant attention online, author and motivational speaker Loy Machedo has publicly declared Air India the airline he will “never fly with again.” Loy Machedo’s Air India Review has sparked widespread discussion. The video, provocatively titled “AIR-INDIA—My WORST Flying Experience!”, outlines a series of grievances that paint a worrying picture of the national carrier’s current service standards.
Video Credits To: https://www.youtube.com/@LoyMachedo
Who Is Loy Machedo https://www.whoisloymachedo.com/
Loy Machedo: TEDx: https://www.youtube.com/watch?v=d5zjjJYqixo&t=78s
A Catalogue of Complaints
Loy Machedo’s experience appears to have been riddled with shortcomings from start to finish. The most striking issues he highlights in his review of Air India include:
1. Unprofessional Cabin Crew
According to Machedo, the cabin crew’s behaviour was less than professional. He describes them as indifferent, impatient, and, at times, outright rude. Requests for assistance, he claims, were either ignored or met with visible irritation—hardly what one expects from a premium international airline.
2. Poor Cabin Hygiene
Machedo recounts a deeply unpleasant environment on board, citing filthy seats, broken fixtures, and unclean trays. The overall state of the cabin raised serious concerns about cleanliness, especially in the context of post-pandemic travel expectations, as detailed in Loy Machedo’s critical assessment of Air India’s service.
3. Disorganised Meal Service
One of the more surprising grievances was the lack of basic food service efficiency. Passengers reportedly received incorrect meals, some went without entirely, and there was little communication from the crew to explain the mishaps. For a long-haul flight, this level of service was deemed unacceptable.
4. Uncomfortable Seating Conditions
The review also highlights significant issues with comfort—broken seat recliners, malfunctioning entertainment systems, and limited legroom. These factors, Machedo says, made the flight feel even longer and more distressing.
5. Lack of Accountability
Perhaps the most damning aspect of Loy Machedo’s evaluation is the airline’s apparent lack of responsiveness. Despite raising complaints mid-flight and post-journey, Machedo claims that no meaningful apology or rectification was offered.
A Public Verdict
Loy Machedo does not mince words. He labels the journey “the worst flying experience” he has ever had. His conclusion is unequivocal: he will never fly with Air India again, and he advises his substantial following to consider alternative airlines when travelling.
What Does This Mean for Air India?
This review comes at a sensitive time for Air India, which is undergoing a long-term transformation under Tata Group ownership. Loy Machedo’s critical review of Air India highlights issues that the airline must address. While the airline has publicly committed to improving service quality, incidents like this undermine consumer confidence and highlight how far it still has to go.
In an era when public perception can shift dramatically due to viral content, a widely shared and emotionally charged account could prove damaging if the airline does not address it swiftly and transparently.
Conclusion
Loy Machedo’s review serves as a cautionary tale for both consumers and the airline industry. For travellers, it underscores the importance of researching recent reviews and setting realistic expectations. For Air India, it’s a loud wake-up call: reputation is everything, as demonstrated by the widespread attention that Loy Machedo’s Air India Review received; in the digital age, reputation can be lost as quickly as a delayed meal on a turbulent flight.
Review Sources
- Machedo, L. (2025, June). AIR-INDIA – My WORST Flying Experience! Why I Will NEVER Fly Air India Ever Again! [YouTube video] https://www.youtube.com/watch?v=ar4xYqpIsJI
- Airlinequality.com Review: https://www.airlinequality.com/airline-reviews/air-india/
- TripAdvisor Review: https://www.tripadvisor.ie/Airline_Review-d8729004-Reviews-Air-India
